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FAQs

I have forgotten my Recruitment Portal password. How can I reset it?


Password reset requests can only be processed by the HR Wing. You may contact the HR Wing through the official contact numbers or email provided on the website. Due to a high volume of requests during recruitment drives, processing may take some time.

Can I change my information after submitting my job application?


No. Once you have submitted an application for any advertised position, your profile information cannot be modified.

However, if you have only created a profile and have not yet applied for any position, you may edit your profile information before submitting your application.

Can I obtain my written test marks?


No. Written test marks are not shared with candidates.

If you are selected or placed on the waiting list, your status will be updated on the Recruitment Portal, generally within one month after completion of the recruitment process.

I scored well in the written test but was not selected. Why?


The written test is only one stage of the recruitment process and serves to shortlist candidates for the interview.

Final selection is based on the candidate's overall performance, including technical knowledge, communication skills, competency assessment, and interview evaluation by the Selection Committee. A high score in the written examination alone does not guarantee selection

Why am I unable to apply through the Recruitment Portal?


If you are a former employee whose services were terminated in accordance with organizational policies, you are not eligible to apply through the Recruitment Portal.

If you believe this is due to a system error, you may contact the HR Wing for clarification.

How can I submit an application to the Grievance Settlement Committee (GSC)?


For most employee grievances relating to termination, the competent Grievance Settlement Committee is constituted at the Regional Office, depending on the employee's designation.

Applications should be submitted through the proper channel and must be duly endorsed by your concerned District Office or Regional Office before being forwarded to the appropriate authority.

Why is the official PPHI HR phone number often busy?


During recruitment campaigns, the HR Wing receives a large number of calls, particularly for password reset requests and recruitment-related queries. As a result, the official phone lines may occasionally remain busy.

If you are unable to connect, please try calling again after some time or use the official email address for non-urgent inquiries

Important Notes


Please read the job advertisement carefully before applying.


1. Ensure that all profile information is correct before submitting your application.
2. Recruitment decisions are based on merit and approved organizational policies.
3. Individual test marks, interview scores, and committee deliberations are confidential and are not disclosed to candidates.
4. Candidates are advised to regularly check the Recruitment Portal for updates regarding their application status.

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